Shipping policy

Last Updated: [Month Day, Year]

Thank you for shopping with KYVIX. We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During busy periods, processing times may be longer.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the shipping method you choose.

We may offer free shipping on qualifying orders during special promotions.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Canada: 2–7 business days
United States: 4–10 business days
International: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (if available) so you can monitor your shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other events beyond our control.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

If an incorrect address is provided, we may not be able to change it once the order has been processed. Additional shipping charges may apply if the package needs to be reshipped.